Expert care, honest advice, and personalised treatment
Patient Feedback
Mr Richard Heasley and his team are dedicated to providing expert care, honest advice, and personalised treatment to help our patients return to the activities they love. Hearing from those we’ve helped is an important part of what we do, their experiences help us continually improve and guide others who may be considering treatment.
Here, you’ll find genuine feedback from patients who have trusted Mr Heasley with their shoulder and elbow care. Their stories reflect the high standard of clinical expertise, compassion, and support that define our approach.
“Mr Heasley is the perfect mix between being brilliant as a surgeon, but equally brilliant with his approach and bedside manner. I have known my fair share of surgeons, but with him you get excellent care and yet, even if it has been a while since you have seen him in clinic, it's like he saw you the week before. I wish many other surgeons and consultants were half as amazing as he is!”
- Patient: Acromioclavicular Joint (ACJ) Excision / Arthritis
“I can't thank Mr Heasley enough for the care and consideration he has shown throughout the process of replacing both of my shoulders, all was explained in detail and the results have been amazing, I no longer feel any of the pain I suffered with previously.”
- Patient: Shoulder Replacement
“Mr Heasley was great at all stages of my treatment from consultation right through to surgery. Everything was explained fully at each stage and I felt confident about my treatment. Mr Heasley was personally recommended to me by my physiotherapist.”
- Patient: Rotator Cuff Repair
“Very good explains all the issues in a clear and understandable way, approachable and no sense of watching the clock. Very satisfied.”
- Patient: Bursitis (Shoulder) / Shoulder Impingement
“Excellent consultation with everything explained perfectly.”
- Patient: Shoulder Arthritis / Shoulder Pain
“Mr Heasley has a very approachable personality with impeccable bedside manners. He explained the treatment options and agreed a treatment plan with his expert input and guidance for me to make an informed decision.”
- Patient: Shoulder Pain
“Great experience throughout.”
- Patient: Ulnar Nerve Release
“I had subacromial decompression surgery by Mr Heasley at Highfield BMI. I was under Mr Heasley’s care for over a year before the surgery. I have to say what an amazing consultant, listened to everything I had to say, explained everything in detail, and made sure I understood everything before going ahead with surgery. I'm still in the process of recovery, but can feel the difference already. Would definitely recommend Mr Heasley for anyone considering it.”
- Patient: Subacromial Decompression Surgery
Why Choose Richard Heasley Shoulder Surgeon
Expert Care:
With 20 years of clinical experience and membership of esteemed professional organisations, Mr Heasley is dedicated to staying updated on the latest advancements in surgical techniques and patient care.
Personalised Approach:
Every patient is unique. We prioritise thorough consultations to understand your goals and tailor a treatment plan that works for you.
Streamlined Service:
Enjoy efficient diagnosis and treatment with flexible payment options, including self-payment and private health insurance, ensuring you receive timely care.
Book a consultation today to begin your journey toward recovery and restored mobility
If you're experiencing shoulder or elbow pain, have suffered a traumatic or sports injury, or are seeking expert surgical advice, Richard Heasley Shoulder Surgeon is here to help.
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